IT Support Specialist
A Group
Dubai Technician Jobs
Job Description
A Group, an IT services company in Dubai, United Arab Emirates, is hiring a hands-on IT Support Specialist. This full-time, on-site role suits someone with 1–2 years of experience who enjoys solving problems and helping people.
Key Responsibilities
- Be the first point of contact for IT issues, giving day-to-day technical support to staff
- Install, configure, and maintain desktops, laptops, printers, and peripherals
- Diagnose and fix hardware, software, and basic network problems
- Manage user accounts, email access, and system permissions
- Monitor system performance; apply updates, patches, and security measures on schedule
- Document issues, fixes, and procedures; keep accurate IT asset records
Requirements
- 1–2 years in IT support or a similar technical role
- Strong troubleshooting skills across hardware, software, operating systems, and basic networking
- Clear communication with a patient, service-oriented attitude
- Able to prioritize and juggle several requests at once
Salary & Benefits
Competitive salary package, plus a modern tech environment, training, and real room for career growth.
How to Apply
Email your application to hr.1globalllc@gmail.com.
Responsibilities
- Be the first point of contact for IT issues, giving day-to-day technical support to staff.
- Install, configure, and maintain desktops, laptops, printers, and peripherals.
- Diagnose and fix hardware, software, and basic network problems.
- Manage user accounts, email access, and system permissions.
- Monitor network and system performance; act before issues escalate.
- Apply OS updates, patches, and security measures on schedule.
- Keep accurate IT equipment and asset records.
- Carry out routine preventive maintenance.
- Support data backup and recovery.
- Respond to service requests within agreed timeframes; escalate complex cases when needed.
- Document issues, fixes, and procedures clearly.
- Follow IT security policies and industry best practices.
Requirements
- 1–2 years in IT support or a similar technical role.
- Strong troubleshooting skills across hardware, software, operating systems, and basic networking.
- Clear communication with a patient, service-oriented attitude.
- Able to prioritize and juggle several requests at once.
Benefits
- Competitive salary package.
- Modern, technology-driven working environment.
- Training and professional development.
- Real room for career growth.
How to Apply
Use one of the application methods provided for this job.